During the pandemic the use of our online system Doctorlink increased. It is a great way to get clinical advice for your condition, however, it is worth remembering that each consultation takes a significant of time to review and there are lots of other ways to get advice. Also, you will not get an instant response to these so if it is urgent please call the practice or contact 111.

When the surgery is closed, if you have any healthcare need, please contact NHS 111 by either calling 111 or visiting the website . As always if you have any medical emergency then please call 999.




Covid19 Resources

COVID-19 Symptom Checker | NHS advice about coronavirus | COVID-19 Information on






Routine childhood vaccinations are a simple, safe and effective way of protecting children against harmful childhood diseases. Providing the child  and parents are well and not displaying symptoms of coronavirus or other infections, children should have routine childhood immunisations as normal. The practice are taking the appropriate measures to minimise the risks by reducing people coming into the surgery.  Please book an appointment if notified. It's important that vaccines are given on time for the best protection, but if you or your child miss a vaccine, contact your GP to catch up
















Free to use, NHS 111 advisers and clinicians will help you to find the best service for your needs, whether that’s an out-of-hours GP appointment, emergency dentist or even a referral to A&E. It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this.

 Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.



This surgery is closed Saturday, Sunday and Bank Holidays

Extended Hour Appointments and Weekend appointments are still available

To arrange an appointment contact the surgery during normal working hours Monday – Friday

By telephone 8.00am – 6.30pm

In person 8.30am – 6.00pm

for medical emergencies please call 999

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Online Services

Please register for Online service (SystmOnline) towards improved access to the Surgery –

Addison House Surgery Online Services

You will be able to book appointments, view records/results and email your doctors with the online service. 

Evening and Weekend GP service

Patients can see a GP, nurse or healthcare assistant for routine appointments in the evenings and over the weekends.

 Please ask a receptionist to book an appointment for you at a time that suits your needs.

To find out more go to


Protecting your child against flu - Information for the parents of all two and three year old children and those living in areas offering the flu vaccinations to pre and primary school aged children.  You will be contacted by your GP or through your child's school about getting your child vaccinated. For more information please visit

Do you Need Counselling?

Direct self-referral to Talking Therapies is now available via West Essex mind -


Named Accountable GP

All patients registered at Addison House Surgery are allocated a named accountable GP. For further information, see link below or speak to your GP - Accountable GP


Free NHS Health Check

As part of a National NHS campaign, the Surgery is offering free health checks to patients aged between 40 and 74 who do not currently suffer with diabetes, stroke, kidney and heart disease. Appointments are available on weekdays and Saturday mornings. Please contact reception.

Further information is available via leaflets at reception as well as the web link on this page.

Find out how information about you helps us to provide better care by picking up a leaflet in the surgery or visiting


Physiotherapy self referral is now available for certain musculoskeletal problems. Please complete online referral form in link below -


Practice Merger FAQ

Frequently Asked Questions and Answers






  1. Which Practices will be merging?




Addison House Surgery and Barbara Castle Health Centre will merge to create a single patient list.



  1. Why are the Practices Merging?




Over the past years both practices have worked together to improve patient access to same day appointments as part of our Neighborhood Unscheduled Care Services. We believe that the most effective way to further develop our patient services is to merge our practices.



  1. What is the anticipated timescale for the merger?




We aim to fully merge the practices by 1st April 2020.



  1. What will each location be called after the merger?




We will continue to operate from our current locations at Addison House Surgery and Barbara Castle Health Centre and will continue to identify our locations using these names so that we are clear where patients will be accessing their care.



  1. Will telephone numbers change? 




As our plans develop we expect to move to a single telephone number, in the meantime patients should continue to contact their usual surgery using the existing telephone numbers.



  1. Can patients request an appointment at the other practice?




Yes, patients can request appointments with any doctor or nurse at Addison House or Barbara Castle Health Centre.   Our aim is to provide better access to a wider range of services.



  1. How will the merger affect staffing?




By merging we believe that we will be better placed to recruit, retain and continue to develop a team that will meet the healthcare needs of our patients.



  1. Will the practice continue to have a patient representation group?




We will form one Patient Group who will represent patient views and provide a much appreciated support and advisory service to our Practice. We would encourage any patients who would be interested to join our Group.





  1. Who can patients contact with questions or comments?




Patients can address questions or comments to the Practice Manager at their usual surgery.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website